Vodafone and RingCentral launch new communications platform for businesses

Vodafone and RingCentral, a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact centre solutions, have launched ‘Vodafone Business UC with RingCentral’, a cloud communications platform offering organisations more choice, flexibility, and simplicity when it comes to workforce collaboration and remote working.

The way businesses work and collaborate has transformed significantly. There is an increased focus on helping people work from anywhere, with secure and reliable communications tools including team messaging, video meetings, and a cloud phone system. The cloud communications platform ensures businesses have an agile and reliable solution to meet the challenges of today’s hybrid working environment so people can be productive and get their work done, wherever they might be.

This new unified communications platform from Vodafone and RingCentral is particularly important to organisations preparing for the impact of the UK’s 2025 shutdown of existing ISDN and PSTN networks, which the vast majority of businesses rely upon.

‘Vodafone Business UC with RingCentral’ provides businesses with an effective way to move from existing infrastructure on to cloud connectivity through a single, unified app. The solution is highly secure and robust and offers an expanded portfolio of unified communication and collaboration capabilities, including call recording and HD video meetings.

These features can be run standalone or integrated with various business applications, including Microsoft 365 and leading Customer Relationship Management (CRM), Enterprise Resource Planning (ERP) and Helpdesk services – ensuring everything works in sync.

Vodafone Business UC with RingCentral includes real-time analytics, extensive call management, and team collaboration and task management capabilities, which will be available to businesses of all sizes.

Nick Gliddon, Business Director, Vodafone said: “We’re excited to be working with RingCentral to bring to market a unified communications solution that meets a real business need. This platform will help people work effectively and securely no matter where they are.”

Yves Desmet, Vice President, Global Service Providers EMEA, RingCentral, said: “At RingCentral we are focused on bringing people the best communications capabilities across team messaging, video meetings, and a cloud phone system. Bringing together the power and strengths of Vodafone with RingCentral’s leadership in unified communications, we are giving people the communications capabilities they need to get their work done, through a single mobile app. Additionally, our open platforms and joint innovation are paving new paths to productivity and engagement around the world.”

Find out more about Vodafone Business UC with RingCentral solutions.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact centre solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location.

RingCentral offers three key products in its portfolio including RingCentral MVP™, a Unified Communications as a Service (UCaaS) platform including team messaging, video meetings, and cloud phone system; RingCentral Video®,  the company’s video meetings solution with team messaging that enables Smart Video Meetings™; and RingCentral cloud Contact Center solutions. RingCentral’s open platform integrates with leading third-party business applications and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world.

Visit https://www.ringcentral.com/

About Vodafone UK

Vodafone UK is a technology communications company that connects people, businesses and devices to help our customers benefit from digital innovation. Our services span mobile, fixed-line connections, home and office broadband, and the Internet of Things (IoT).

We have a strong track record as a tech pioneer, making the UK’s first mobile phone call, sending the first text message, and making the UK’s first live holographic call using 5G in 2018. We were also the first to start carrying live 5G traffic from a site in Salford, Greater Manchester. As of June 2021, we have 5G in 364 locations across Europe – 124 in the UK and 240 across Germany, Spain, Italy and Ireland. Our 4G network coverage currently reaches over 99% of the UK population.

Today, Vodafone serves more than 18 million mobile and fixed-line customers in the UK. To help deliver Gigabit UK, our full-fibre broadband roll-out programme now covers 26 UK towns and cities, rising to 35 over the coming months, through partnerships with CityFibre and Openreach. By spring 2022, our target is to make full fibre services available to more than eight million homes across the UK.

Sustainability is also at the heart of what we do: as of 1 July 2021, 100% of the grid electricity we use in the UK is certified to be from renewable sources.

For more information about Vodafone UK please visit: www.vodafone.co.uk.