Global cloud communications company, Infobip has integrated Viber Chatbots messaging solution into its SaaS-based CPaaS offering comprising Infobip’s digital-first cloud contact centre ‘Conversations’, and ‘Answers’, its smart virtual assistant. Continue reading Infobip integrates Viber Chatbots to platform offering
Daily Archives: February 9, 2022
DATAMARK Announces Its Recent Survey Results With the Sourcing Industry Group (SIG)
DATAMARK, Inc., a global Contact Center and Business Process Outsourcing provider, recently conducted a survey in collaboration with the Sourcing Industry Group (SIG) regarding the evolving landscape of outsourcing and shared services. Continue reading DATAMARK Announces Its Recent Survey Results With the Sourcing Industry Group (SIG)
LINK Mobility awarded “Best RCS Provider” Platinum Winner by Juniper Research
LINK Mobility (LINK) has been recognized for its industry-leading innovation that enables global brands to more directly connect and engage with their customers. The Oslo-based technology company has been awarded Juniper Research’s “Best RCS Provider” Platinum title in the Telco Innovation category of the 2022 Future Digital Awards. Continue reading LINK Mobility awarded “Best RCS Provider” Platinum Winner by Juniper Research
McKinsey & Company Partner joins Infobip as Chief Business Officer
Infobip, a global cloud communications platform and leader in omnichannel engagement, has strengthened its management with the introduction of a new strategic position to take it into the next phase of exponential growth and global expansion. Continue reading McKinsey & Company Partner joins Infobip as Chief Business Officer
DRUID to accelerate digital transformation in the Middle East via a strategic partnership with Omnix International
Omnix International, a leading provider of end-to-end digital solutions in the Middle East, will join forces with DRUID, a leader in conversational AI technology for enterprise productivity, to accelerate the region’s digital transformation journey. Continue reading DRUID to accelerate digital transformation in the Middle East via a strategic partnership with Omnix International