Enhancements to Pryon’s Platform Release 4.6 Sets Record for Accuracy and Volume of Answers Delivered by Contact Centres and Help Desks

Pryon, the artificial intelligence (AI) company that is transforming knowledge bases into high-value interactive experiences, announced that it has been named by KMWorld on its list of “100 Companies that Matter in Knowledge Management.” This elite annual list highlights vendors whose innovations help organizations turn information into business value for customers, employees and partners. Continue reading Enhancements to Pryon’s Platform Release 4.6 Sets Record for Accuracy and Volume of Answers Delivered by Contact Centres and Help Desks