Vodafone has announced that more than 300 new roles will become available at its purpose-built Stoke-on-Trent centre over the next year. Vodafone will turn the site into its customer centre of sales excellence, offering the very latest in training facilities for its customer service centre and retail teams, as well as creating an academy for future franchise partners. Continue reading Vodafone to create 300 new customer-facing roles in Stoke
Daily Archives: March 17, 2022
Infobip integrates SMS and WhatsApp Notifications into Adobe Commerce
Global cloud communications company Infobip has introduced SMS and WhatsApp messaging for Adobe Commerce clients making it possible to connect with customers over their preferred channels at key points of the purchase journey. Continue reading Infobip integrates SMS and WhatsApp Notifications into Adobe Commerce
Coveo AI-Powered Search & Recommendations for Salesforce now Enabled with AppExchange Chat
Coveo, a leader in AI-powered relevance platforms that transform search, recommendations, and personalization within digital experiences, announced it has embedded AppExchange Chat functionality within the Coveo AI-Powered Search & Recommendations listing on Salesforce AppExchange, empowering customers to connect with Coveo experts in real time and make better business decisions. Continue reading Coveo AI-Powered Search & Recommendations for Salesforce now Enabled with AppExchange Chat
UJET Accelerates International Expansion and Announces Key New Hires
UJET Inc., the world’s most advanced cloud contact centre provider, announced international expansion plans in high-growth markets supported by key executive hires. Continue reading UJET Accelerates International Expansion and Announces Key New Hires
Typeform Secures $135 Million in Series C Funding Led by Sofina
Typeform, a conversational interaction platform, announced that it has raised $135 million in Series C funding led by Sofina. Continue reading Typeform Secures $135 Million in Series C Funding Led by Sofina
RingCentral Announces Innovations to Make Hybrid Work Simple
RingCentral, a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact centre solutions, announced several new innovations designed to make hybrid work simple. Continue reading RingCentral Announces Innovations to Make Hybrid Work Simple