Vodafone to create 300 new customer-facing roles in Stoke

Vodafone has announced that more than 300 new roles will become available at its purpose-built Stoke-on-Trent centre over the next year. Vodafone will turn the site into its customer centre of sales excellence, offering the very latest in training facilities for its customer service centre and retail teams, as well as creating an academy for future franchise partners. Continue reading Vodafone to create 300 new customer-facing roles in Stoke

Coveo AI-Powered Search & Recommendations for Salesforce now Enabled with AppExchange Chat

Coveo, a leader in AI-powered relevance platforms that transform search, recommendations, and personalization within digital experiences, announced it has embedded AppExchange Chat functionality within the Coveo AI-Powered Search & Recommendations listing on Salesforce AppExchange, empowering customers to connect with Coveo experts in real time and make better business decisions. Continue reading Coveo AI-Powered Search & Recommendations for Salesforce now Enabled with AppExchange Chat

Uniphore and SpinSci Partner to Improve Patient Access and Engagement with Healthcare Providers

Uniphore, the leader in conversational automation and SpinSci Technologies, a market leader in the field of digital patient engagement solutions have entered a strategic agreement to enhance patients’ access and engagement with health care providers. Continue reading Uniphore and SpinSci Partner to Improve Patient Access and Engagement with Healthcare Providers