ActionIQ, the leader in customer experience (CX) solutions that deliver actionable insight from customer data, announced the launch of HybridCompute, a new feature of the AIQ InfiniteCompute technology that removes the requirement to replicate and move data, allowing enterprise IT teams to unbundle their customer data stack and take full control over where data is stored and queried. Continue reading ActionIQ Launches HybridCompute, Empowering IT Leaders to Build Composable Customer Data Stacks
Daily Archives: September 14, 2022
Consilium Launches New AI-Powered Multi-Vendor, Multi-Cloud Customer Engagement Platform (CEP)
Consilium Software, a world-leading provider of customer engagement solutions, announced the launch of a new Customer Engagement Platform (CEP) that combines interactions, management, and business intelligence (BI) into one unique platform to deliver AI and omnichannel-enabled connected digital experience for Cisco, Genesys and Amazon Connect cloud and on-premises contact centre solutions. Continue reading Consilium Launches New AI-Powered Multi-Vendor, Multi-Cloud Customer Engagement Platform (CEP)