NICE announced the expansion of its partnership with Microsoft, delivering the full power of CXone on Azure to create frictionless, personalized digital customer experiences. NICE has received Top Tier status, Microsoft’s highest level partner designation, for Azure IP Co-sell driving deeper collaboration and a strong go-to-market momentum. Continue reading NICE Announces Top Tier Microsoft Azure IP Co-Sell Status with the Full Power of NICE CXone Now Available Natively on Azure
Monthly Archives: August 2022
HammerRTC for Amazon Connect Now Available
Hammer, a global leader in end-to-end testing and assurance solutions, announced the release of HammerRTC for Amazon Connect, the self-service, cloud-based contact centre solution from AWS. Continue reading HammerRTC for Amazon Connect Now Available
Lifesize Connect Plus+ Delivers Teams, Webex, and Zoom Interoperability for Hybrid Workplaces
Lifesize®, the original inventors of high-definition video conferencing and creator of the world’s first cloud-based, video-enabled omnichannel contact centre, announced the general availability of Lifesize Connect Plus+, a new DSS feature for its 4K Lifesize Cloud Room hardware. Continue reading Lifesize Connect Plus+ Delivers Teams, Webex, and Zoom Interoperability for Hybrid Workplaces
Poly’s Latest Research Indicates that Employers Should Aim to Magnetize, Instead of Mandate, a Return to the Office
A new report from Poly indicates that the key to a successful return to office (RTO) is reliant on an organization’s hybrid work strategy. The “Journey to Hybrid Working” report highlights that getting employees back to the office in a hybrid model is being impacted by a reluctance to return, with employees citing concerns over work-life balance and productivity. Continue reading Poly’s Latest Research Indicates that Employers Should Aim to Magnetize, Instead of Mandate, a Return to the Office
Grazitti Interactive and Khoros Announce Partnership for Online Community Development
Grazitti Interactive, a global digital services provider, and Khoros, an award-winning leader in digital-first customer engagement software and services, announced a partnership for online community development. Continue reading Grazitti Interactive and Khoros Announce Partnership for Online Community Development
TD Synnex and CallTower Announce Partnership
CallTower, a global leader in delivering cloud-based enterprise-class unified communications, contact centre and collaboration solutions, announced a strategic partnership with TD Synnex, a leading distributor and solutions aggregator for the IT ecosystem. Continue reading TD Synnex and CallTower Announce Partnership