Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, announced the appointment of Scott Harvey as executive vice president of customer operations. Continue reading Sprinklr Appoints New EVP of Customer Operations, Scott Harvey
Daily Archives: September 25, 2023
Forethought Introduces Autoflows, Ushers in AI-First Customer Support
Forethought, the leading generative AI for customer support, announced Autoflows – autonomous resolution capabilities for SupportGPT. With Autoflows, Forethought is ushering in an efficient, goal-oriented, AI-first future. Continue reading Forethought Introduces Autoflows, Ushers in AI-First Customer Support