TTEC, a leading digital global customer experience technology and services company focused on the design, implementation and delivery of transformative solutions for many of the world’s most iconic and disruptive brands announced that its TTEC Nationwide Career Fair will be held on Tuesday, August 6, during which the company will be hiring nearly 3,000 customer experience associates. Continue reading TTEC Hiring More Than 2,700 Associates in Nationwide Hiring Event
Monthly Archives: August 2019
ZephyrTel Launches Its Cloud Forward Programme to Accelerate the Telco Cloud Revolution
ZephyrTel, a software company dedicated to serving global telecommunications operators, is pleased to announce the launch of its Cloud Forward programme designed to take businesses through their next phase in the Cloud revolution. Continue reading ZephyrTel Launches Its Cloud Forward Programme to Accelerate the Telco Cloud Revolution
Increased government spending sees UK outsourcing market rebound in Q2
A rise in government spending saw the UK outsourcing market rebound in Q2 after a quiet first quarter, according to the Arvato UK Outsourcing Index. Continue reading Increased government spending sees UK outsourcing market rebound in Q2
Activate Group Limited partners with 8×8 ahead of UK expansion
8×8, a leading cloud provider of voice, video, chat, contact centre and enterprise-class API solutions powered by one global communications platform announced its partnership with entrepreneurial vehicle accident management business, Activate Group Limited (AGL). Continue reading Activate Group Limited partners with 8×8 ahead of UK expansion
Vonage Bolsters AI Capabilities of the OneVonage Platform via Purchase of Over.ai Assets
Vonage, a global business cloud communications leader announced that it will acquire certain assets from Over.ai, a Tel Aviv-based Voice and Conversational AI provider for enterprise communications. Vonage is acquiring Over.ai’s technical team and intellectual property from i.am+, an AI technology platform co-founded and co-owned by musician will.i.am. Continue reading Vonage Bolsters AI Capabilities of the OneVonage Platform via Purchase of Over.ai Assets
SurveyMonkey to Acquire Customer Experience Management Company GetFeedback
SurveyMonkey, a leading global survey software company, announced that it has entered into an agreement to acquire customer experience management company GetFeedback, Inc. A top-rated feedback solution for Salesforce according to the Salesforce AppExchange, GetFeedback serves 10,000 leading brands, which include enterprise customers like Cisco, 3M, Caterpillar, Johnson & Johnson, Walgreens, and Salesforce. Continue reading SurveyMonkey to Acquire Customer Experience Management Company GetFeedback