VoiceFoundry, a global provider of enterprise, cloud-based contact centre solutions leveraging Amazon Web Services (AWS) and an authorized Amazon Connect reseller partner, announced that it has launched its Consultant Listing on Salesforce AppExchange, empowering customers to connect with the right Salesforce-accredited consulting professional for their specific business needs.
VoiceFoundry has a deep understanding of the contact centre and specializes in the design and delivery of Salesforce integration practices to deliver a powerful customer experience.
VoiceFoundry’s Consultant Listing is available through Consultants on AppExchange – a destination within AppExchange tailored for customers looking for deep Salesforce knowledge and specific industry expertise. Using the new Consultant Finder feature, the best experts available can be quickly identified to solve individual business challenges from an inventory of more than 1000 consulting firms. Customers can select professionals based on their expertise, location, company size and consumer reviews, insights all powered by thousands of projects performed by over 65,000 accredited consultants.
VoiceFoundry specializes in the design, integration and implementation services to support customers using Amazon Connect. With over 100+ years of cumulative experience delivering exceptional contact centre solutions and a rapidly expanding global presence, VoiceFoundry makes it easy to quickly and effectively integrate Salesforce with existing contact centre technology in order to drive a seamless customer experience across business platforms.
“We are passionate about helping businesses deliver better customer service through the use of tools and software like Salesforce. VoiceFoundry is proud to be listed as a consultant on AppExchange and believes it further demonstrates our continued investment and proficiency around deploying the best solutions for our customers,” says Lynn Teague, VP Sales, VoiceFoundry.
About Salesforce AppExchange
Salesforce AppExchange, the world’s leading enterprise cloud marketplace, empowers companies to sell, service, market and engage in entirely new ways. With more than 5,000 listings, 7 million customer installs and 90,000 peer reviews, it is the most comprehensive source of cloud, mobile, social, IoT, analytics and artificial intelligence technologies for businesses.
VoiceFoundry is passionate about customer experience. We specialize in the delivery of Amazon Web Services (AWS) contact center solutions and are uniquely focused on helping businesses improve customer engagement, while maximizing the benefits of the cloud. Our expertise is focused on AI & natural language automation, CTI, enterprise integration, user experience design, and workforce management and optimization. For more information, visit us at voicefoundry.com