Panasonic Announces Full Integration of SIP Products with Netcall

Panasonic announced that its range of SIP communication solutions are now fully integrated with Netcall’s all-in-one customer experience platform. This integration strengthens Panasonic’s built-in call centre features, including reporting and monitoring, removing the need for human intervention and improving customer satisfaction. Continue reading Panasonic Announces Full Integration of SIP Products with Netcall

Vonage Partners with Artificial Solutions to Deliver Conversational AI

Vonage, a global business cloud communications leader, has entered a partnership agreement with Artificial Solutions®, the leading specialist in enterprise-strength conversational AI. Together, the companies have introduced a new connector that integrates Teneo®, a conversational AI development and analytics platform, into Vonage’s API solutions. Continue reading Vonage Partners with Artificial Solutions to Deliver Conversational AI

VoiceFoundry Announces its Consultant Listing on Salesforce AppExchange

VoiceFoundry, a global provider of enterprise, cloud-based contact centre solutions leveraging Amazon Web Services (AWS) and an authorized Amazon Connect reseller partner, announced that it has launched its Consultant Listing on Salesforce AppExchange, empowering customers to connect with the right Salesforce-accredited consulting professional for their specific business needs. Continue reading VoiceFoundry Announces its Consultant Listing on Salesforce AppExchange