The Dining Club Group Inducts Cevitr’s RPA Based Digital Workforce to Transform Customer Service Operations

Cevitr, a UK based company, announced a partnership with The Dining Club Group (The DCG), the largest dining club in the world comprising of tastecard, gourmet society and hi-life, to digitally empower their Customer Services Team by automating key processes for faster and accurate processing of repetitive tasks. Continue reading The Dining Club Group Inducts Cevitr’s RPA Based Digital Workforce to Transform Customer Service Operations

PCI Pal® Advances to a Cisco Preferred Solution Partner

PCI Pal, the secure payments provider to contact centres and businesses taking Cardholder Not Present (CNP) payments, announced that it has been selected as a Preferred Solution Partner by Cisco. Following rigorous tests to ensure seamless integration with Cisco technologies, PCI Pal’s Agent Assist and IVR payments achieved Cisco compatible certification. Continue reading PCI Pal® Advances to a Cisco Preferred Solution Partner