Zendesk released the Zendesk Customer Experience Trends Report 2020, analyzing how businesses can drive customer loyalty, what matters most to people when they engage with businesses, and what differentiates leading companies from their competitors. Continue reading Zendesk Releases New Research with Insights on the Power of Service in Influencing Customer Loyalty
Daily Archives: January 30, 2020
TP Vision to Transform Service Experience and Performance with Vonage
Vonage, a global business cloud communications leader announced that TP Vision Europe B.V. has selected its contact centre and speech analytics solutions to better serve its customer-base by delivering exceptional experiences. Continue reading TP Vision to Transform Service Experience and Performance with Vonage
LumenVox releases advanced biometric authentication suite Version 8
LumenVox, a global leader in speech and authentication solutions, released its most advanced suite of biometric authentication technologies to date, Version 8. Continue reading LumenVox releases advanced biometric authentication suite Version 8
MessageGears Launches Engage, A Product That Simplifies The Processes Around Data Access And Usage For Message Personalization
MessageGears announced the launch of Engage, a new product in the MessageGears Customer Marketing Platform. Engage allows marketers to easily access and securely expose their internal customer and offer data without I.T. involvement to any channel or platform that uses it. Continue reading MessageGears Launches Engage, A Product That Simplifies The Processes Around Data Access And Usage For Message Personalization