Sabio Group has announced the acquisition of Team vision, a specialist provider of contact centre and CX solutions. The acquisition supports Sabio’s goal of becoming a dominant player in the European customer experience market and delivers critical scale for the company in Spain with the expanded organisation now holding a 24% market share. Continue reading Sabio Group extends European customer experience capability with acquisition of Team vision
Daily Archives: January 13, 2020
Chesterfield Royal Hospital improves appointment system for patients
Netcall is providing a digital portal to Chesterfield Royal Hospitals NHS Foundation Trust to offer patients 24/7 access to their appointment information from early 2020. Continue reading Chesterfield Royal Hospital improves appointment system for patients
Webinar: How CVS is using Artificial Intelligence and Robotics Process Automation to improve their customer’s experience.
Teleperformance is starting the 2020 TP Talks webinar season with a hot topic: How CVS is using Artificial Intelligence and Robotics Process Automation to improve their customer’s experience. Continue reading Webinar: How CVS is using Artificial Intelligence and Robotics Process Automation to improve their customer’s experience.
Cirrus and TelXL announce merger and massive growth plans
Cirrus, award-winning supplier of omni-channel cloud Contact Centre Solutions and TelXL, the UK’s leading supplier of intelligent network solutions have announced that they are to merge. Continue reading Cirrus and TelXL announce merger and massive growth plans
CVC Credit Partners becomes sole lender to Horizon Capital’s Sabio
CVC Credit Partners is pleased to announce that it has provided a unitranche loan and a dedicated acquisition facility to Sabio, a leading customer experience solutions provider and managed services business, backed by Horizon Capital. Continue reading CVC Credit Partners becomes sole lender to Horizon Capital’s Sabio
Soul Machines Raises US$40M Series B
Soul Machines, the ground-breaking company re-imagining how humans connect with machines announced its US$40 million series B financing. Soul Machines is an AGI Research company developing the world’s leading Autonomous Animation platform to help humanize brands and the ways people engage with them. Continue reading Soul Machines Raises US$40M Series B