McAfee, the device-to-cloud cybersecurity company, released a new research study titled Cloud Adoption & Risk Report – Work-from-Home Edition . The report uncovers a correlation between the increased use of cloud services and collaboration tools, such as Cisco WebEx, Zoom, Microsoft Teams and Slack during the COVID-19 pandemic, along with an increase in cyber-attacks targeting the cloud. Continue reading McAfee Uncovers Flood of Attacks on Corporate Cloud Accounts as Companies Work From Home
Monthly Archives: May 2020
MSA Safety Leverages Medallia to Accelerate Digital Transformation of Customer Experience
Medallia announced MSA Safety, Inc, the global leader in the development, manufacture and supply of safety products that protect people and facility infrastructures, has expanded its customer experience program with Medallia. Continue reading MSA Safety Leverages Medallia to Accelerate Digital Transformation of Customer Experience
Mitel Launches Wholesale Enterprise Communications and Collaboration Solution Built on Google Cloud
Mitel® announced that its flagship private cloud solution, MiCloud Flex, is now available on Google Cloud as a wholesale offering in the United States, United Kingdom and France. Continue reading Mitel Launches Wholesale Enterprise Communications and Collaboration Solution Built on Google Cloud
Five reasons contact centres are moving to the cloud right now (or should if they aren’t already)
By Martin Taylor, Deputy CEO at Content Guru… Continue reading Five reasons contact centres are moving to the cloud right now (or should if they aren’t already)
Sitel Group, Uniphore Partner to Transform the Customer Experience Industry Through AI and Automation
Uniphore, an early market leader in the Conversational Service Automation (CSA) space, and Sitel Group, a leading global customer experience (CX) management provider announced they have partnered to combine Sitel Group’s breadth of industry experience and customer-centric approach with Uniphore’s world-class Automation and Artificial Intelligence (AI) CSA platform to transform the customer experience and enable tailored and powerful solutions for Sitel Group’s customers around the globe. Continue reading Sitel Group, Uniphore Partner to Transform the Customer Experience Industry Through AI and Automation
DocPlanner Group Chooses Vonage to Power its Telehealth Service
Vonage has announced that DocPlanner Group has chosen Vonage to power its telehealth service. With Vonage’s Video API, DocPlanner, the leading healthcare booking platform globally, will be able to offer doctors the best possible support throughout the COVID-19 pandemic. Continue reading DocPlanner Group Chooses Vonage to Power its Telehealth Service