Observe.AI Announces Rich Wang as VP of Customer Success

Observe.AI, a leader in providing AI-powered agent enablement software to enhance voice customer experiences, has experienced rapid growth in response to the growing demand for solutions to support the remote workforce transition. In order to fuel this momentum, Observe.AI has hired Rich Wang as Vice President of Customer Success. Continue reading Observe.AI Announces Rich Wang as VP of Customer Success

UJET and Acqueon to Help Companies Create Modern and Hyper-Personalized Outbound Campaigns

UJET Inc., the ultra-modern cloud contact centre for customer-focused enterprises, announced its integration with Acqueon, a provider of cross-proactive conversational engagement software for sales, service, and collections, to help businesses proactively curate and construct multimodal omnichannel customer journeys that increase agent efficiency and drive meaningful customer experiences at scale. Continue reading UJET and Acqueon to Help Companies Create Modern and Hyper-Personalized Outbound Campaigns