Confirmit has appointed Tobi Andersson to the new role of Chief Product Officer to lead Confirmit’s product strategy and vision. The announcement follows the recent acquisition of Confirmit by Verdane, its merger with Dapresy and the appointment of Kyle Ferguson as CEO. Continue reading Confirmit appoints Tobi Andersson as Chief Product Officer
Monthly Archives: August 2020
Astute Launches Interaction Experience, New VoC Solution for Post-Interaction Customer Surveys
Astute, a leading end-to-end customer engagement platform, announced the release of Interaction Experience, a new survey solution designed to capture post-interaction feedback across multiple contact channels. Continue reading Astute Launches Interaction Experience, New VoC Solution for Post-Interaction Customer Surveys
Merseyrail accelerates Digital Transformation with Workforce Dimensions from Kronos
Merseyrail will empower employees and managers while accelerating its digital transformation with the next-generation Workforce Dimensions suite from Kronos Incorporated. Powered by the intelligent Kronos D5 platform, the real-time workforce management solution will give Merseyrail unprecedented levels of operational insight while delivering an unparalleled user experience. Continue reading Merseyrail accelerates Digital Transformation with Workforce Dimensions from Kronos
Drift Ushers in New Era of Sales with Launch of Drift Prospector
Drift, the world’s leading Revenue Acceleration Platform, announced the launch of Drift Prospector. This new offering centralizes data from across your tech stack to provide real-time insights that helps sellers connect with more of their buyers faster, helping accelerate revenue for the business. Continue reading Drift Ushers in New Era of Sales with Launch of Drift Prospector
Salesforce Positioned by Gartner as a Leader in the Magic Quadrants for CRM Customer Engagement Center, Field Service Management, and Sales Force Automation
Salesforce, the global leader in CRM, announced that Salesforce has been positioned by Gartner, Inc. as a Leader in its 2020 Magic Quadrants in three categories: CRM Customer Engagement Center, Field Service Management, and Sales Force Automation. Continue reading Salesforce Positioned by Gartner as a Leader in the Magic Quadrants for CRM Customer Engagement Center, Field Service Management, and Sales Force Automation
Glia Fuses Digital Customer Service with Alkami Online Banking Platform
Glia Technologies, Inc. (Glia), a leading provider of Digital Customer Service, announced that Alkami Technology, Inc. (Alkami), a leading cloud-based digital banking solutions provider, has integrated Glia’s Digital Customer Service platform as part of Alkami’s suite of online solutions. Continue reading Glia Fuses Digital Customer Service with Alkami Online Banking Platform