3CLogic, the premier voice-enabling solution and cloud contact centre platform, announced its latest integration with Zoom. The combined offering will streamline organizational communication and provide call centre agents easy access to internal team members so they can receive help and information in order to provide an exceptional customer service experience. Continue reading 3CLogic Announces Cloud Contact Center Integration for Zoom →

Ada, the market leader in Automated Customer Experience (ACX), announced that its conversational AI chatbot is now available in the Salesforce AppExchange, a leading enterprise cloud marketplace. Continue reading Ada’s Industry Leading Conversational AI Chatbot Now Available on Salesforce AppExchange →