TTEC, a leading digital Customer Experience as a Service (CXaaS) partner for many of the world’s most iconic and disruptive brands, announced it was named as one of America’s Best Employers of 2021 by Forbes magazine. Continue reading TTEC Named by Forbes Magazine as One of America’s Best Large Employers of 2021
Daily Archives: February 24, 2021
Twilio’s Annual State of Customer Engagement Report Finds Digital Engagement Is Key to Business Survival in a Post-Pandemic World
Twilio, the leading cloud communications platform, released its second annual State of Customer Engagement Report. Continue reading Twilio’s Annual State of Customer Engagement Report Finds Digital Engagement Is Key to Business Survival in a Post-Pandemic World
Arise Virtual Solutions named a Leader in Everest Group’s 2021 PEAK Matrix® for Work at Home Agent Customer Experience Management
Arise Virtual Solutions, the worldwide leader in work-from-home customer support, announced the company was recognized as a Leader in Everest Group’s 2021 PEAK Matrix® Assessment for Work at Home Agent (WAHA) Customer Experience Management (CXM). Continue reading Arise Virtual Solutions named a Leader in Everest Group’s 2021 PEAK Matrix® for Work at Home Agent Customer Experience Management