Hootsuite, the global leader in social media management, has announced its integration with the new Messenger API for Instagram after joining the highly anticipated Messenger API for Instagram beta program in 2020. Continue reading New Messenger API for Instagram Allows Brands to Manage Messages Directly from Hootsuite and Sparkcentral
Daily Archives: June 3, 2021
Facebook Announces Messenger API Support for Instagram, Selects Pypestream as an Early Partner
Today, Messenger from Facebook is announcing the general availability of Messenger API support for Instagram at F8 Refresh. Prior to this announcement, Facebook partnered with Pypestream, a patented AI-powered customer engagement solution, to be included in a small number of select beta testers. Continue reading Facebook Announces Messenger API Support for Instagram, Selects Pypestream as an Early Partner
Genesys Announces Support for New Instagram Messaging
Genesys®, a global leader in cloud customer experience and contact centre solutions, has announced new Messenger API support for Instagram, providing companies with a new way to interact and orchestrate personalised experiences across marketing, sales and service for customers on one of the world’s largest social media platforms. Continue reading Genesys Announces Support for New Instagram Messaging
Pindrop Appoints Collin Davis as First CTO
Pindrop, the global technology leader in identity, security, and trust for voice interactions, announces the appointment of Collin Davis as its first Chief Technology Officer to continue evolving Pindrop’s contact centre solutions, including fraud, IVR, and authentication as well as define and envision its additional IoT offerings. Continue reading Pindrop Appoints Collin Davis as First CTO