Fuze, the leading cloud-based communications provider for the modern global enterprise, announced the availability of Fuze Contact Center as a standalone solution for enterprises that require a contact centre for high-level customer experiences. Continue reading Fuze Announces Fuze Contact Center as a Standalone Offering to Meet Evolving Enterprise Needs
Daily Archives: June 14, 2021
Davies expands in North America through the acquisition of SKWeston & Company
Davies, the leading specialist professional services and technology business, serving insurance and highly regulated markets, announced the acquisition of SKWeston & Company (“SKW”), the contact centre consultancy & professional services firm, specialising in customer experience, technology implementation, managed services and outsourcing strategies for insurance, financial services and other highly regulated markets. Continue reading Davies expands in North America through the acquisition of SKWeston & Company
TCS Helps Alcatel-Lucent Enterprise Digitally Transform Customer Experience
Tata Consultancy Services (TCS), a leading global IT services, consulting and business solutions organization, announced that it has designed and delivered a key customer experience transformation program for Alcatel-Lucent Enterprise (ALE), a leading provider of communications, networking, and cloud solutions tailored to customers’ industries, to drive improved sales velocity and revenue growth. Continue reading TCS Helps Alcatel-Lucent Enterprise Digitally Transform Customer Experience