As the world transitions to hybrid, organizations require solutions that are flexible, supportive and inclusive. Today, Cisco unveiled an all-new Webex Suite with innovations to serve as the foundation for inclusive hybrid work and events, delivering unmatched levels of flexibility and personalization for everyone. Continue reading Powering an Inclusive Future of Work: Cisco Unveils Webex Innovations that Enable Hybrid Work and Events, Ensuring Equal Opportunity and Voice
Daily Archives: June 8, 2021
Avaya Cloud Office offers new features for global businesses embracing hybrid work
Avaya and RingCentral announced a wide range of new capabilities for the Avaya Cloud Office™ by RingCentral® Unified Communications as a Service (UCaaS) solution, including many Avaya device-specific enhancements providing easy migration, additional video and global expansion features extending the ability for customers to connect across any device and work environment. Continue reading Avaya Cloud Office offers new features for global businesses embracing hybrid work
Sharpen Secures $14 Million in Funding Led by Bridge Bank and Multiplier Capital
Sharpen Technologies, developers of the agent-first omnichannel cloud contact center platform, secured $14 million in growth funding, announced CEO Bill Gildea. Bridge Bank and Multiplier Capital led the investment round, along with participation from the company’s existing investors, including Cultivation Capital. This raise will be used across all departments to support the company’s rapid growth. Continue reading Sharpen Secures $14 Million in Funding Led by Bridge Bank and Multiplier Capital
Contentsquare Partners with Accor On Customer Experience
Contentsquare, the only complete experience analytics company is partnering with world-leading augmented hospitality group Accor to support the lifestyle brand deliver on its audacious digital strategy. Continue reading Contentsquare Partners with Accor On Customer Experience
AVANT and UJET Announce Strategic Partnership to Deploy Next Generation of Customer Experience
AVANT, a platform for IT decision-making and the nation’s premier distributor for next generation technology, and UJET, Inc., the world’s first and only CCaaS 3.0 cloud contact centre, announced a new strategic partnership. Continue reading AVANT and UJET Announce Strategic Partnership to Deploy Next Generation of Customer Experience
Vocalcom consolidates its growth strategy by appointing a new Chief Technology Officer and a Chief Customer Operations Officer
Vocalcom, a global cloud contact centre and customer experience management solution supplier, is strengthening its Executive Committee, announcing the appointment of Serge Adda as Chief Technology Officer (CTO) and Chantal Teixeira as Chief Customer Operations Officer (CCO). Continue reading Vocalcom consolidates its growth strategy by appointing a new Chief Technology Officer and a Chief Customer Operations Officer