Amdocs, a leading provider of software and services to communications and media companies, announced the launch of Experience360, its low-/no-code experience technology foundation, enabling a service provider’s marketers and other business users to create new customer experiences and journeys with little or no IT support. Continue reading Amdocs Introduces Open, Low-/No Code-Based Customer Experience Platform
Daily Archives: June 24, 2021
ibex Work@Home Technology Suite Accelerates the Digital Transformation of Global Customer Experience Operations
ibex, a global leader in business process outsourcing (BPO) and end-to-end customer engagement technology solutions, announced key enhancements to its Work@Home product suite. These solutions are key components of the ibex Wave X technology platform and are integral in driving superior operational excellence and innovation in a work at home setting. Continue reading ibex Work@Home Technology Suite Accelerates the Digital Transformation of Global Customer Experience Operations