Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, announced that it has acquired Jumper.ai, a Singapore-based leader in omnichannel conversational commerce solutions. Continue reading Vonage Adds Conversational Commerce Solution To Its Product Portfolio With Acquisition Of Jumper.ai
Daily Archives: October 19, 2021
Observe.AI Introduces New Platform to Drive Next-Generation Contact Centers
As part of its recent market and technology momentum, Observe.AI announced the debut of its Intelligent Workforce Platform, a new way for contact centres to reach unprecedented levels of productivity and breakthrough business results. Continue reading Observe.AI Introduces New Platform to Drive Next-Generation Contact Centers
Medallia Becomes the Official Feedback Partner for The McLaren Formula 1 Team
Medallia, Inc., the global leader in customer and employee experience, and McLaren Racing announced a partnership establishing Medallia as the Official Feedback Partner for the 2022 Formula 1 season. Continue reading Medallia Becomes the Official Feedback Partner for The McLaren Formula 1 Team
CallMiner Acquires Audio Capture Provider OrecX
CallMiner, a leading provider of conversation analytics to drive business improvement, announced that it has acquired OrecX, an audio and screen capture provider for recording, analytics and machine-based learning. Continue reading CallMiner Acquires Audio Capture Provider OrecX
Workday Announces a More Immersive Digital Experience for Employees With Workday Everywhere
Workday, a leader in enterprise cloud applications for finance and human resources, announced Workday Everywhere, packaged connectors that bring Workday tasks and insights directly into digital workspaces to help organizations elevate their employee experiences. Continue reading Workday Announces a More Immersive Digital Experience for Employees With Workday Everywhere
Wavenet Limited acquires Internal Systems Limited
Wavenet has announced the acquisition of ISL for an undisclosed consideration. Continue reading Wavenet Limited acquires Internal Systems Limited
Kandy, an AVCtechnologies Company, Launches Unified Communication and Collaboration Solution in the IBM Cloud for Financial Services
American Virtual Cloud Technologies, Inc. (AVCtechnologies), a leading cloud communications and IT service provider, announced that the Kandy Unified Communications and Collaboration solutions are now available in the IBM Cloud for Financial Services. Continue reading Kandy, an AVCtechnologies Company, Launches Unified Communication and Collaboration Solution in the IBM Cloud for Financial Services