Her Majesty’s Courts & Tribunal Service achieves efficiency results with FourNet and Avaya

HM Courts & Tribunal Service (HMCTS), the UK Government agency responsible for the administration of criminal, civil and family courts and tribunals in England and Wales, is continuing to achieve efficiency results from its £1bn reform programme, which has been modernising services since 2016. Continue reading Her Majesty’s Courts & Tribunal Service achieves efficiency results with FourNet and Avaya

8×8 Named a Leader in the 2021 Gartner® Magic Quadrant™ for Unified Communications as a Service, Worldwide

8×8, a leading integrated cloud communications platform, announced it has been named a Leader in the 2021 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide1. This is the tenth consecutive year 8×8 has been recognized as a Leader in this report. Continue reading 8×8 Named a Leader in the 2021 Gartner® Magic Quadrant™ for Unified Communications as a Service, Worldwide

UJET Announces Strategic Partnership with Google Cloud to Accelerate and Scale AI-Powered Contact Center Innovation

UJET, Inc., the world’s first and only CCaaS 3.0 cloud contact centre, announced an exclusive partnership with Google Cloud enabling businesses around the world to deliver exceptional AI-powered customer experiences at unparalleled scale and security in a trusted public cloud environment, with ease-of-management, and low network latency. Continue reading UJET Announces Strategic Partnership with Google Cloud to Accelerate and Scale AI-Powered Contact Center Innovation