Jacada Ltd., a leading provider of real-time agent assist solutions, announced the completion of its acquisition by Uniphore Technologies, the leader in Conversational Automation, in an all-cash transaction.
The intent to acquire was previously announced on July 27, 2021, and Jacada’s shareholders voted their shares in favor of the transaction on September 20, 2021.
With the completion of the acquisition, Jacada becomes a privately-held company, and its ordinary shares ceased trading and will no longer be quoted in the Pink Sheets market of the OTC Markets Group.
With the transaction closing, the Jacada team and products become part of Uniphore, to deliver industry-leading products and services for global customers.
Jacada shareholders are requested not to send in their ordinary share certificates until they receive instructions from the paying agent for the acquisition. If you were a Jacada shareholder immediately prior to the closing of the acquisition, you will soon receive a letter of transmittal with detailed instructions regarding the transfer of your Jacada ordinary shares held in book entry form or surrender of Jacada share certificates, as applicable, and any other required documentation needed from you in order to receive your portion of the acquisition consideration.
For more information on the news and additional assets, please visit: www.uniphore.com/jacada
About Jacada
Jacada is the leading provider of contact centre automation software, recognized for its unified intelligent virtual agent and robotic process automation capabilities. Contact centre and customer experience leaders at Fortune 1000 companies trust Jacada with assisting customers and customer service employees during moments that matter. Business analysts and developers use our low code automation platform to build and launch real-time assistance solutions leveraging AI and RPA in weeks and realize return on investment in months.
Visit www.jacada.com
About Uniphore
Uniphore is the global leader in Conversational Service Automation. The Company’s vision is to disrupt an outdated customer service model by bridging the gap between human and machine using voice, AI and automation to ensure that every voice, on every call, is truly heard. Uniphore enables businesses globally to deliver transformational customer service by providing an automation platform where digital agents take over transactional conversations from humans, coach agents during calls, and accurately predict language, emotion and intent. All in real-time. With Conversational Service Automation, enterprises can now engage their customers to effectively build loyalty, improve customer experience and realize operational efficiencies.
Visit www.uniphore.com