Cyara Secures Growth Investment of Over $350 Million USD to Accelerate Automated CX Assurance Adoption

Cyara, a leading provider of automated customer experience (CX) assurance solutions, announced it has received more than $350 million from K1 Investment Management (K1), a leading investment firm focused on high-growth enterprise software companies. Continue reading Cyara Secures Growth Investment of Over $350 Million USD to Accelerate Automated CX Assurance Adoption

Avaya Cloud Office® by RingCentral Enables Digital Transformation for Preferred Home Care of New York

Avaya, a global leader in solutions to enhance and simplify communications and collaboration, is providing Preferred Home Care of New York, one of the state’s largest licensed home care agencies, significant opportunities to digitally transform its communications platform with Avaya Cloud Office. Continue reading Avaya Cloud Office® by RingCentral Enables Digital Transformation for Preferred Home Care of New York

Senseforth.ai Recognized in 2022 Gartner Magic Quadrant for Conversational AI Platforms

Senseforth.ai announced that they have been recognized by Gartner® in the 2022 Magic Quadrant™ for Conversational AI Platforms report. This evaluation is based on specific criteria that analysed the company’s Completeness of Vision and Ability to Execute. Continue reading Senseforth.ai Recognized in 2022 Gartner Magic Quadrant for Conversational AI Platforms