NICE announced as a market share leader in DMG Consulting LLC’s Worldwide Cloud-Based Contact Center Infrastructure Market Share Report both in terms of cloud-based seats and revenue. Continue reading NICE CXone Leads Market Share in DMG Consulting LLC’s Worldwide Cloud-Based Contact Center Report for 2022
Daily Archives: January 18, 2023
Calabrio Appoints Kevin M. Jones as CEO to Lead the Company in its Next Stage of Growth
Calabrio, the workforce performance company, is pleased to announce the appointment of Kevin Jones as CEO. Kevin succeeds Tom Goodmanson, Calabrio’s current CEO who is leaving after successfully leading the company for the past 15 years. Continue reading Calabrio Appoints Kevin M. Jones as CEO to Lead the Company in its Next Stage of Growth
Gupshup launches Auto Bot Builder powered by GPT-3
Gupshup, the world’s leading conversational engagement platform, announced the launch of Auto Bot Builder, a powerful tool that harnesses the power of GPT-3 to automatically and effortlessly build advanced chatbots tailored to enterprise requirements. Continue reading Gupshup launches Auto Bot Builder powered by GPT-3
Unbabel Acquires EVS Translations to Deliver Robust Multilingual Content Experiences
Unbabel, the AI-powered Language Operations (LangOps) platform that helps businesses deliver multilingual customer experience at scale, announced its acquisition of EVS Translations, a single-source translation supplier for all language requirements and market leader for premium human translations. Continue reading Unbabel Acquires EVS Translations to Deliver Robust Multilingual Content Experiences