InMoment®, the leading provider of Experience Improvement (XI)™ solutions, announced new and innovative capabilities to its award-winning XI Platform that enable organizations to deliver measurable business outcomes from customer experience (CX) initiatives. Continue reading InMoment Launches New XI Platform Innovations
Daily Archives: January 17, 2023
LivePerson named a Leader in Conversational Intelligence, CX, and EX in Opus Research Report
LivePerson, a global leader in customer engagement solutions, announced that it has been named a Leader in Opus Research’s latest Conversational Intelligence Intelliview report. The report highlights the strength of LivePerson’s product completeness and performance, as well as its business impact and vision. Continue reading LivePerson named a Leader in Conversational Intelligence, CX, and EX in Opus Research Report
Artificial Solutions Announces Partnership with Neudesic
Artificial Solutions®, the leading specialist in Conversational AI, announced a new partnership agreement with U.S. business and technology consulting firm, Neudesic. Continue reading Artificial Solutions Announces Partnership with Neudesic
Five9 Opens New European Engineering Hub in Portugal
Five9, a leading provider of the intelligent cloud contact centre, announced the opening of its new European Research and Development Hub in Porto, Portugal. The office will serve as the company’s European engineering headquarters, with work spanning artificial intelligence, software engineering, and cloud operations. Continue reading Five9 Opens New European Engineering Hub in Portugal