NICE announced the launch of ElevateAI, a new AIaaS solution that brings the power of Enlighten AI, its purpose-built CX AI, to the developer community. NICE is expanding its AI and Analytics leadership beyond the software market with AI services, enabling creators access to unrivalled data to enrich every moment of every customer interaction. Continue reading NICE Launches ElevateAI, The Market Leading AI as a Service (AIaaS), to Make Every CX Application Smarter
Daily Archives: January 9, 2023
Majorel launches Majorel X as a platform for CX transformation services
Majorel, a leading global provider of next-generation end-to-end customer experience (CX) solutions for digital-native and vertical leading brands, announces the launch of Majorel X, as a platform for CX transformation services. Continue reading Majorel launches Majorel X as a platform for CX transformation services
Enghouse Systems to acquire Qumu expanding its SaaS Enterprise Video offering
Qumu Corporation, a leading provider of cloud-based enterprise video technology, and Enghouse Systems Ltd., a leading global provider of enterprise software solutions serving certain enterprise vertical markets, jointly announced the execution of a merger agreement by which Enghouse will acquire Qumu. Continue reading Enghouse Systems to acquire Qumu expanding its SaaS Enterprise Video offering
Kaleyra Announces New Slate of WhatsApp Chatbots
Kaleyra, the trusted communications platform for global enterprises and one of Juniper’s top five global CPaaS leaders, has unveiled a new lineup of chatbots for WhatsApp Business that will allow businesses to create advanced conversational experiences on the platform. Continue reading Kaleyra Announces New Slate of WhatsApp Chatbots
Alchemer Acquires Apptentive, Market-Leading Mobile Feedback Platform
Alchemer – a global leader in experience management and enterprise feedback technology – announced the acquisition of Apptentive, the industry leader in mobile feedback technology. Continue reading Alchemer Acquires Apptentive, Market-Leading Mobile Feedback Platform