Helpshift, the established leader in in-app customer service and user support for mobile-first brands, recently acquired by Keywords Studios, announced that the company has been awarded a patent for its innovation breakthrough in mobile app support. Continue reading Helpshift Awarded Patent for Innovation Breakthrough in Customer Support: Bridging Mobile Phones, Console Gaming, TV Set Tops, and More
Daily Archives: January 24, 2023
Alorica Launches Operations in Egypt and Poland
Alorica Inc., a trusted leader in next-generation customer experience (CX) solutions, announced its expansion plans into Africa and Europe through the launch of its operations in Cairo, Egypt and Łódź, Poland. Continue reading Alorica Launches Operations in Egypt and Poland
Qualtrics & Manchester City Partnership Improving Fan Experience
Qualtrics, the leader and creator of the experience management category, released details about the impact of its partnership with Manchester City, which is helping to transform the fan experience in stadiums and online. Continue reading Qualtrics & Manchester City Partnership Improving Fan Experience
Kore.ai Unveils Generative AI, Large Language Models in XO Platform V10.0 to Enhance Enterprise Communications
Kore.ai, the world’s leading conversational AI platform and solutions company, announced the release of the Kore.ai Experience Optimization (XO) Platform Version 10.0. Continue reading Kore.ai Unveils Generative AI, Large Language Models in XO Platform V10.0 to Enhance Enterprise Communications