Sangoma CX, the Cloud-based Contact Centre Solution, Unveils New WebChat Channel Support for Improved Customer Interaction

Sangoma, a trusted leader in delivering cloud-based Communications as a Service solutions for companies of all sizes, is proud to announce our award-winning, agent-based cloud Contact Center platform has new omnichannel features. Continue reading Sangoma CX, the Cloud-based Contact Centre Solution, Unveils New WebChat Channel Support for Improved Customer Interaction

UserTesting and UserZoom Merge to Help Organizations Build Human-Centered Experiences for All

UserTesting, a leader in video-based human insight, and UserZoom, a leader in UX insights, announced their merger. The new company will use the UserTesting company name, and be led by the current UserTesting Chief Executive Officer, Andy MacMillan, and a combined executive team. Continue reading UserTesting and UserZoom Merge to Help Organizations Build Human-Centered Experiences for All