DFS, the sofa expert, has partnered with CM.com, a global leader in cloud software for conversational commerce, to enhance its customer experience. The partnership enables DFS to provide an improved and more innovative service to customers, via the AI chatbot ‘Sofia’. Continue reading DFS revamps online customer experience with CM.com’s AI-powered chatbot technology
Daily Archives: July 12, 2023
Tidio launches Lyro: The first conversational AI chatbot for SMBs
Tidio announced the launch of Lyro, the first conversational AI chatbot built for small and medium businesses. Representing the new step in customer service automation, Lyro stands out among other chatbot solutions on the market. Continue reading Tidio launches Lyro: The first conversational AI chatbot for SMBs
OMNIQ Enters into a Definitive Agreement to Acquire Tadiran Telecom
OMNIQ, a leading provider of Supply Chain and Artificial Intelligence (AI)-based solutions, announced that it has signed a definitive agreement to acquire Tadiran Telecom, an international provider of Advanced Unified Communications and Collaboration (UC&C) Solutions enhancing its software. Continue reading OMNIQ Enters into a Definitive Agreement to Acquire Tadiran Telecom
Fusion Connect Unveils CCaaS Professional for Unparalleled Contact Center Success
Fusion Connect, a leading global managed communication service provider (MCSP) and Microsoft Cloud Solution Provider (CSP), has launched CCaaS Professional, a new Contact Center as a Service (CCaaS) offering for mid-market and enterprise companies. Continue reading Fusion Connect Unveils CCaaS Professional for Unparalleled Contact Center Success