Infobip has launched Experiences, a revolutionary new generative AI-powered, no-code journey builder that helps businesses engage customers, foster loyalty, and drive business growth. Continue reading Infobip unveils Experiences: a revolutionary AI-driven conversational cloud solution
Daily Archives: July 17, 2023
Teleperformance is Now Great Place to Work® in United Kingdom and South Africa
Teleperformance, a global leader in digital business services, announced that its operations in the United Kingdom and South Africa have received Great Place to Work® certifications, making it the world’s only BPO organisation to achieve this accolade. Continue reading Teleperformance is Now Great Place to Work® in United Kingdom and South Africa
Unbabel Launches Next-Generation Language Operations Platform, Offering The First Holistic Approach to Multilingual Communication and Translation
Unbabel, the AI-powered Language Operations (LangOps) platform that helps businesses deliver multilingual customer experience at scale, announced the release of its new LangOps Platform, designed to offer a holistic approach to multilingual content and communication and provide organizations with transparency and control over every aspect of language across their business. Continue reading Unbabel Launches Next-Generation Language Operations Platform, Offering The First Holistic Approach to Multilingual Communication and Translation
Upstream Works Optimizes Customer Experiences with Webex by Cisco
Upstream Works, an omnichannel contact centre solutions company, announced its partnership with Webex by Cisco, a leading provider of collaboration technologies powering hybrid work, to launch Upstream Works on Webex Contact Center (UWW), an advanced agent desktop solution that simplifies and improves agent and customer experiences across channels, in the Webex App Hub for Webex Connect and Webex Meetings. Continue reading Upstream Works Optimizes Customer Experiences with Webex by Cisco