Kura, the UK’s largest independent outsourcer, is transforming its contact centre capability with Avaya Enterprise Cloud. Continue reading Kura chooses Avaya Enterprise Cloud to Transform Customer Experience Offering
Daily Archives: August 29, 2023
ResultsCX Expands European Operations with the Acquisition of Zevas
ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies, including Fortune 100 and 500 firms, announced its further expansion in Europe through the acquisition of Zevas Communications, an Irish CXM company. Continue reading ResultsCX Expands European Operations with the Acquisition of Zevas
MaxContact Secures Major Investment to Drive Innovation and Propel Growth
Manchester-based customer engagement technology provider MaxContact announced it has secured funding to accelerate a new phase of innovation and growth. Continue reading MaxContact Secures Major Investment to Drive Innovation and Propel Growth
Kura Appoints From Within For New Operations Director Role
Customer service outsourcer Kura has announced the appointment of Owen Campbell as its new Operations Director. Continue reading Kura Appoints From Within For New Operations Director Role
Engageware Acquires Aivo
Engageware, the market leader in cloud-based customer engagement software, announced the acquisition of Aivo, a globally recognized leader and innovator in conversational and generative AI technology. Continue reading Engageware Acquires Aivo