Calabrio, the workforce performance company, has appointed Dillon Nugent as Chief Marketing Officer (CMO). With more than 25 years of experience in marketing leadership roles, Nugent brings a wealth of expertise in building and scaling marketing efforts to enable growth strategies at software-as-a-service (SaaS) companies. Continue reading Calabrio Welcomes Dillon Nugent as Chief Marketing Officer
Daily Archives: August 10, 2023
Upland Panviva Now Available on Genesys AppFoundry
Upland Software, announced that Panviva, the omnichannel knowledge platform built for highly regulated industries, is now available on the Genesys AppFoundry®, the industry’s largest dedicated marketplace focused on customer experience solutions. Continue reading Upland Panviva Now Available on Genesys AppFoundry
Sabio Group Named as Supplier on Crown Commercial Service’s Network Services 3 Framework
Sabio Group, the digital customer experience (CX) transformation specialist, has announced it has been named as a supplier on Crown Commercial Service’s Network Services 3 (NS3) framework. Continue reading Sabio Group Named as Supplier on Crown Commercial Service’s Network Services 3 Framework
TTEC announces new AI Readiness Assessment to help brands prioritize AI in Customer Experience
TTEC announced the availability of its new AI Readiness Assessment. Designed to help enterprises determine their current ability to leverage AI capabilities, the assessment provides a clear picture of their digital CX maturity and offers a prioritized adoption roadmap. Continue reading TTEC announces new AI Readiness Assessment to help brands prioritize AI in Customer Experience
PBCS and Bright Pattern Forge Strategic Partnership to Deliver Enhanced Omnichannel Communication Solutions
PBCS and Bright Pattern are delighted to announce their strategic partnership aimed at empowering organizations with cutting-edge omnichannel communication capabilities. Continue reading PBCS and Bright Pattern Forge Strategic Partnership to Deliver Enhanced Omnichannel Communication Solutions