Medallia, the global leader in customer and employee experience, announced that it has appointed Nick Martin as its Senior Vice President (SVP) International. Continue reading Medallia appoints new SVP International to support growth across EMEA and APAC
Monthly Archives: December 2023
Zoom named a Leader in the 2023 Gartner® Magic Quadrant™ for UCaaS, Worldwide
Zoom Video Communications, Inc., announced that analyst firm Gartner has named Zoom a Leader in the 2023 Gartner® Magic Quadrant™ for Unified Communications as a Service (UCaaS), Worldwide for the fourth time in a row. Continue reading Zoom named a Leader in the 2023 Gartner® Magic Quadrant™ for UCaaS, Worldwide
LivePerson recognized in Conversational AI for Customer Service Landscape Report
LivePerson, the global leader in enterprise conversations, has been named among Notable Vendors in Forrester’s new report, “The Conversational AI for Customer Service Landscape, Q4 2023.” Continue reading LivePerson recognized in Conversational AI for Customer Service Landscape Report
Maintel expands partnership with Avaya to enhance their Customer Experience Solutions
Maintel, the pioneering cloud and managed services company, has announced an expanded partnership with Avaya, a global leader in customer experience solutions. Continue reading Maintel expands partnership with Avaya to enhance their Customer Experience Solutions
AWS Announces Amazon Q to Reimagine the Future of Work
Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company, announced Amazon Q, a new type of generative artificial intelligence-(AI) powered assistant that is specifically for work and can be tailored to a customer’s business. Continue reading AWS Announces Amazon Q to Reimagine the Future of Work
Trip.com Group Selects AWS as Its Strategic Cloud Provider to Enhance the Global Travel Experience
Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company, announced that Trip.com Group, an international one-stop travel service provider, has selected AWS as its strategic cloud provider to enhance the travel experience for hundreds of millions of travellers. Continue reading Trip.com Group Selects AWS as Its Strategic Cloud Provider to Enhance the Global Travel Experience