Blue Prism announced it has raised £100 million from existing and new investors, placing it in a strong position in the current economic climate. The funding will be used to further strengthen and protect Blue Prism’s balance sheet during a period of uncertainty for the wider economy, while allowing continued investment in the innovation of its dedicated enterprise intelligent automation suite. Continue reading Blue Prism Secures £100 Million in New Funding
TAP Air Portugal selects Talkdesk to quickly move hundreds of agents to work from home
Talkdesk® announced TAP Air Portugal, selected Talkdesk as its contact centre solution. Portugal’s leading airline and one of the world’s top 10 fastest growing airlines with more than 16 million passengers in 2019, TAP replaced an inflexible and unreliable on-premises system with Talkdesk Enterprise Cloud Contact Center in one contact centre for more than 200 agents. Continue reading TAP Air Portugal selects Talkdesk to quickly move hundreds of agents to work from home
8×8 and Jabra partner to expand work from anywhere capabilities
8×8 announced a partnership with Jabra to expand equipment offerings to include the Jabra BIZ, Engage, Evolve and UC VOICE mono and stereo headsets. The additional support for these headsets ensures companies can continue to use their preferred audio solutions with 8×8 cloud communications, video collaboration and contact centre solutions. Continue reading 8×8 and Jabra partner to expand work from anywhere capabilities
NEC and Intermedia Announce Strategic Global Partnership to Deliver Cloud Communications, Collaboration, and Contact Centre Solutions
NEC Corporation announced a global strategic partnership with Intermedia, a leading provider of cloud-based UCaaS and CCaaS solutions. Together, NEC and Intermedia are launching NEC UNIVERGE BLUE® CONNECT, a fully integrated and born-in-the-cloud UCaaS solution, and NEC UNIVERGE BLUE® ENGAGE, a CCaaS solution for businesses of all sizes. Continue reading NEC and Intermedia Announce Strategic Global Partnership to Deliver Cloud Communications, Collaboration, and Contact Centre Solutions
Results For The 2020 Edition Of The UK National Innovation Awards® Competition
Directors Club® United Kingdom are delighted to announce the results of the 2020 edition of the UK National Innovation Awards® competition. The live Gala Results Webcast took place on April 21st at 1.30pm BST, presented by Jon Snow, the awards organiser and founder. Continue reading Results For The 2020 Edition Of The UK National Innovation Awards® Competition
Verizon Business enters into agreement to acquire BlueJeans
Verizon Business announced that it has entered into a definitive agreement to acquire BlueJeans Network, a trusted enterprise-grade video conferencing and event platform. Continue reading Verizon Business enters into agreement to acquire BlueJeans