Directors Club United Kingdom is delighted to announce the results for the 2021 edition of the UK National Innovation Awards competition. Continue reading Results Are In For The 2021 Edition Of The UK National Innovation Awards Competition
Tag Archives: Medallia
Medallia Partners with Adobe to Deliver Complete View of End-to-End Customer Experience Journey
Medallia announced an integration between Medallia Experience Cloud and Adobe Experience Platform (AEP) that gives brands comprehensive insights into the complete customer journey to deliver highly personalised real-time experiences that increase purchase frequency. Continue reading Medallia Partners with Adobe to Deliver Complete View of End-to-End Customer Experience Journey
CallMiner and Medallia Announce Partnership to Empower Voice of the Customer Insights with Direct and Indirect Feedback
CallMiner, the leading platform provider of award-winning speech and customer engagement analytics, announced a partnership with Medallia, the leader in Customer Experience Management cloud technology. The new partnership pairs CallMiner’s contact centre engagement analytics with those of Medallia’s feedback solutions to provide comprehensive Voice of the Customer (VOC) insight within a cloud-based integrated offering. Continue reading CallMiner and Medallia Announce Partnership to Empower Voice of the Customer Insights with Direct and Indirect Feedback
Zurich rolls out Medallia Experience Cloud to enhance customer experience
Medallia announced it has been appointed by leading insurer Zurich to expand the use of Medallia Experience Cloud™ across its UK insurance business. Continue reading Zurich rolls out Medallia Experience Cloud to enhance customer experience
Rent-A-Center Selects Medallia for Voice of the Customer Program
Medallia announced that Rent-A-Center (RAC), a leader in the US rent-to-own furniture and electronics industry, selected Medallia to power its customer experience initiatives, a key pillar of the company’s current growth strategy. Continue reading Rent-A-Center Selects Medallia for Voice of the Customer Program
Introducing Medallia for Digital
Medallia announced Medallia for Digital™, a key component of Medallia Experience Cloud™, empowering companies to get a 360 degree view of the customer across all touchpoints. The solution enables companies to capture feedback from customers on the web and mobile and integrate it with data from retail stores, contact centers, and other touch points. Continue reading Introducing Medallia for Digital