UiPath, a leading enterprise Robotic Process Automation (RPA) software company, has raised $153 million in Series B funding following a year of record growth. Previous investor Accel led the round, with new investors CapitalG and Kleiner Perkins Caufield & Byers contributing. Continue reading UiPath Raises $153 Million Series B Led by Accel Following Record Growth
Monthly Archives: March 2018
Servion acquires Innoveo AG, a leading OmniChannel Cloud software provider in InsurTech space
The Everstone Group backed Servion Global Solutions has acquired Innoveo AG (formerly known as Pactera Switzerland AG), an InsurTech Cloud software provider, headquartered in Zürich, Switzerland. Continue reading Servion acquires Innoveo AG, a leading OmniChannel Cloud software provider in InsurTech space
Noble Systems Helps Companies Improve Their Customer Experience at Enterprise Connect 2018 in Orlando
Noble Systems Corporation, a global leader in omnichannel contact center technology solutions, will be showcasing its industry-leading solutions for Contact Centre, Workforce Management, and Analytics at Enterprise Connect 2018, coming to Orlando, March 12 – 15. Continue reading Noble Systems Helps Companies Improve Their Customer Experience at Enterprise Connect 2018 in Orlando
Should You Use Chatbots In Your Customer Service?
Global Technology Leader Mahindra Comviva shares an enterprise look at chatbot technology and he pros and cons for enterprises and consumers alike… Continue reading Should You Use Chatbots In Your Customer Service?
BNP Paribas Personal Finance Streamlines Customer Communications with OpenText
OpenText™, a global leader in Enterprise Information Management (EIM) announced that BNP Paribas Personal Finance, a subsidiary of the BNP Paribas Group specializing in consumer credit and mortgage lending, is using OpenText Exstream to assist in streamlining all of its communications flows exchanged with its customers. Continue reading BNP Paribas Personal Finance Streamlines Customer Communications with OpenText
VoiceBase Powers AVST’s Cloud-Based Voicemail-to-Text Service for CX-E
VoiceBase announced a partnership with Applied Voice & Speech Technologies (AVST) recently acquired by XMedius, to power its cloud-based voicemail-to-text service for CX-E, its Unified Communications platform. Together, AVST and VoiceBase deliver secure voice messaging for highly regulated industries – from healthcare, education, and government to the largest global enterprises. Continue reading VoiceBase Powers AVST’s Cloud-Based Voicemail-to-Text Service for CX-E