Artificial Solutions® the leading specialist in enterprise-strength Conversational AI, announced that prominent analyst firm Ovum has recommended Artificial Solutions as a Market Leader in its latest Decision Matrix on Selecting an Intelligent Virtual Assistant Solution. Continue reading Artificial Solutions Assigned as Market Leader by Ovum
Daily Archives: January 13, 2020
Avoma Introduces the First End-to-End AI Meeting Assistant
Avoma announces the first AI assistant for customer-facing teams that focuses on a meeting’s end-to-end lifecycle. It automates low-value tasks and augments high-value tasks that one has to do before, during and after each meeting. Continue reading Avoma Introduces the First End-to-End AI Meeting Assistant
Cloud5 Helps “Leave the Light On” for Motel 6
Cloud5 Communications Contact Center has been engaged by G6 Hospitality LLC to help deliver on the Motel 6 brand promise to “leave the light on” for millions of hotel voice reservations callers to its contact centre 24 hours a day, 365 days a year. Continue reading Cloud5 Helps “Leave the Light On” for Motel 6
Confirmit Receives Customer Experience Innovation Award from CUSTOMER Magazine
Confirmit, the leading global solutions provider for Customer Experience, Voice of the Employee and Market Research (MR) announced that TMC, a global, integrated media company, has named Confirmit’s Digital Feedback module as a 2019 Customer Experience Innovation Award winner presented by TMC’s CUSTOMER magazine. Continue reading Confirmit Receives Customer Experience Innovation Award from CUSTOMER Magazine