Clarabridge, has been named as a Leader in The Forrester Wave™: AI-Based Text Analytics Platforms (People Focused), Q2 2020. This comes just months after Clarabridge’s recognition by Forrester as a Leader in The Forrester Wave™: Customer Feedback Management Platforms, Q1 2020. Continue reading Clarabridge Named a Leader in AI-Based Text Analytics Platforms (People Focused) Report →

Freshworks Inc., the customer engagement software company, announced a strategic partnership with Tata Consultancy Services (TCS), a leading global IT services, consulting and business solutions organization, to jointly build and market new age marketing, sales, support, customer success, and ITSM solutions on top of Freshworks cloud software to elevate end-user and employee experiences. Continue reading Freshworks Announces Strategic Partnership with TCS →