Vonage announced that healthy recipe box company, Mindful Chef, has chosen the Vonage Contact Center to better serve its customer-base following a 452 percent increase in customers. Continue reading Recipe box company Mindful Chef selects Vonage to transform CX
Daily Archives: June 25, 2020
Office Depot Europe Selects SAP Customer Experience to Help Consumers Seamlessly Order Workplace Supplies
SAP announced Office Depot Europe B.V. has extended its strategic collaboration with SAP by selecting multiple SAP Customer Experience solutions to replace existing systems. Continue reading Office Depot Europe Selects SAP Customer Experience to Help Consumers Seamlessly Order Workplace Supplies
Vonage Enables Omnichannel Customer Experience for Koopid
Vonage has announced that Koopid, the next-generation, AI-powered customer experience orchestration platform, has chosen Vonage to grow their customer base and enhance customer experience at a time when customer experience is more important than ever. Continue reading Vonage Enables Omnichannel Customer Experience for Koopid
Hotelbeds innovates customer service experience with chatbot launch
Hotelbeds, the world’s leading bedbank, has announced the launch of a chatbot feature called Bedsy that will be available to Hotelbeds and Bedsonline clients. Continue reading Hotelbeds innovates customer service experience with chatbot launch
SugarCRM Named Mid-Market Leader for CRM by G2 for the 4th Consecutive Year
SugarCRM announced that it was named a leader in the new G2 Grid Report® for the Mid-Market for the fourth consecutive year, for a total of 16 consecutive quarters. Sugar received high customer satisfaction scores for ease of doing business, ease of administration, and meeting overall requirements. Continue reading SugarCRM Named Mid-Market Leader for CRM by G2 for the 4th Consecutive Year