Avaya and RingCentral announced the global expansion and general availability of Avaya Cloud Office™ by RingCentral® in Australia, Canada, and the UK along with the availability of several key new features and capabilities including tools to help migrate customers more efficiently and effectively. Continue reading Avaya Cloud Office™ UCaaS Solution Now Available in Australia, Canada, and the UK
Daily Archives: June 30, 2020
BlueJeans Maximizes the WFH Experience With Secure Video Collaboration at Scale
BlueJeans by Verizon, a trusted enterprise-grade video conferencing and events platform, today announced a core set of new features for meeting security, engagement, and time management to augment the work from home (WFH) experience. Continue reading BlueJeans Maximizes the WFH Experience With Secure Video Collaboration at Scale
UJET and Calabrio Partner to Drive New Wave of Cloud Contact Centre and Workforce Engagement Solutions
UJET Inc., a leading provider of cloud contact centre solutions, and Calabrio, the customer experience intelligence company, announced a strategic and technology partnership enabling support teams to quickly deploy a cloud contact centre that delivers efficient, empathetic and consistent customer experiences across every channel. Continue reading UJET and Calabrio Partner to Drive New Wave of Cloud Contact Centre and Workforce Engagement Solutions
PCI Pal’s Agent Assist Helps Customers Achieve PCI DSS Compliance for Telephone and Digital Payments
PCI Pal®, the global provider of secure payment solutions, announced that its Agent Assist solution is now compliant with key Avaya Contact Center solutions, enabling enterprises to integrate telephone payment security into their existing telephony systems to help achieve PCI DSS compliance for telephone and digital payments. Avaya is a global leader in solutions that enhance and simplify communications and collaboration. Continue reading PCI Pal’s Agent Assist Helps Customers Achieve PCI DSS Compliance for Telephone and Digital Payments