On 10th June at 2pm (BST) – Future proofing customer contact – Enable always-on CX for the always-connected customer (with Automation and Messaging), featuring LivePerson as guest speakers. Continue reading Webinar: Future Proofing Customer Contact
Daily Archives: June 8, 2020
Maven invests in technology company Zing
Maven has invested an undisclosed amount in Zing, a technology services business. The transaction has been funded via Maven Investor Partners, an established investment network for professional clients. Continue reading Maven invests in technology company Zing
Avaya Appoints Aidan Furlong as Country General Manager of Ireland to Accelerate ‘Cloud-First’ Strategy
Avaya is planning to accelerate the success of its global cloud strategy in Ireland following the appointment of Aidan Furlong as Country General Manager of Ireland. Continue reading Avaya Appoints Aidan Furlong as Country General Manager of Ireland to Accelerate ‘Cloud-First’ Strategy
Echo Managed Services strengthens its board as Aptumo grows
Echo Managed Services, the UK water sector service and software specialist, is building on the success of its new Aptumo product with two new board-level appointments. Continue reading Echo Managed Services strengthens its board as Aptumo grows
Change at the top at the CCMA
The CCMA has announced that Ann-Marie Stagg is stepping back from her role as Chief Executive of the longest established association dedicated to the UKs contact centre industry. The industry figurehead will hand the reins over to Leigh Hopwood. Continue reading Change at the top at the CCMA
On makes leap to Talkdesk cloud solutions for customer service acceleration in the sports industry
Talkdesk® announced On selected Talkdesk to propel its customer service operations ahead. With “running on clouds” as a key point in On’s goal to revolutionize the sensation of running with soft landings and explosive takeoffs, Talkdesk cloud solutions are ideal to transform its customer experience. Continue reading On makes leap to Talkdesk cloud solutions for customer service acceleration in the sports industry