Red Box, a leading platform for voice, announces an extension of its relationship with Microsoft aligned to the launch of Conversa, Red Box’s enterprise voice platform. Continue reading Red Box Delivers Cloud Configurable Voice Recording to Fuel AI on Microsoft Azure →

TouchPoint One, the leading provider of employee engagement and performance management solutions for contact centres, announced a significant update to the Acuity Contact Center Performance Management platform. Continue reading TouchPoint One Empowers Modern Contact Centers with New Acuity Performance Management Platform Update →