Aisera, a leader in artificial intelligence innovation and customer service, announced availability of its AI Service Desk solution for Microsoft Teams. This integration enables customers to speed up and simplify resolution of internal support tickets for IT with self-service resolutions through Aisera’s platform based on conversational AI, natural learning understanding search (NLU Search), and unsupervised natural language processing (NLP). Continue reading Aisera’s Conversational AI solution for Microsoft Teams Will Help Change the Future of Work →

DXC Technology announced a new relationship with Infinia ML to further advance machine learning and data analytics to help customers manage and drive stronger performance and value from their IT estates. Continue reading DXC Technology and Infinia ML Team Up to Bring Benefits of Advanced Machine Learning to Global Customers →