It’s an extraordinarily busy time for call centres at the moment. The pandemic and subsequent lockdowns have required a huge wave of outbound telephone calls in support of the Test, Trace and Protect initiative (TT&P). Continue reading Cardiff City Council teams up with Netcall to support Test, Trace and Protect efforts
Daily Archives: November 26, 2020
Maintel integrates Highlight into new SD-WAN Secure Homeworker services
Maintel has integrated Highlight as the service assurance tool within its new software-defined Secure Homeworker suite of services. Maintel’s new offering enables businesses and public sector organisations to support mass-scale remote working by delivering “in-office” grade security, connectivity and availability to employees working from home. Continue reading Maintel integrates Highlight into new SD-WAN Secure Homeworker services
Give them the tools to do the Job
It’s long been acknowledged that motivated and engaged employees are the key to business success. Start by giving them the tools to do their job to the best of their ability, and make time for line managers to build rapport with their staff, so that they can support and nurture them. Andrew Tucker, Success Manager at Cirrus explains. Continue reading Give them the tools to do the Job
Lifesize Partners with Zoi Meet to Enhance the Online Meeting Experience
Zoi Meet, an award winning startup that brings conversation intelligence to virtual meetings in the enterprise, announced a partnership with Lifesize, a global innovator of immersive enterprise communication solutions. Continue reading Lifesize Partners with Zoi Meet to Enhance the Online Meeting Experience
SaaS leader Anna Ferreira Gomes joins Netigate
Global feedback company Netigate has recruited Anna Ferreira Gomes as the new Chief Revenue Officer. Anna was recently the CRO at Datscha, and joins Netigate in Stockholm as part of its continued international expansion. Continue reading SaaS leader Anna Ferreira Gomes joins Netigate
Dynamic Yield Named a “Strong Performer” in Experience Optimization Platform Industry Report
Dynamic Yield, a leading Experience Optimization platform, announced it has been named a Strong Performer by leading global research and advisory firm Forrester Research, Inc. in its report “The Forrester Wave™: Experience Optimization Platforms Q4 2020,” which was published. Continue reading Dynamic Yield Named a “Strong Performer” in Experience Optimization Platform Industry Report