Noetica – A British company, developing software products for the global contact centre market, announced that its award winning technology is now available as a public cloud service using the Microsoft Azure platform. The Noetica Cloud is deliverable rapidly and flexibly on demand to contact centre operations of all sizes. Continue reading Noetica Launches New Public Cloud Service for Contact Centres
Daily Archives: November 11, 2020
Infobip to acquire OpenMarket from Amdocs
Infobip, a global cloud communications company, announces that it has entered into a definitive agreement with Amdocs to acquire OpenMarket, a leading provider of mobile messaging solutions to enterprises, for a gross cash amount of approximately $300 million. The transaction is expected to close following the receipt of customary regulatory approvals. Continue reading Infobip to acquire OpenMarket from Amdocs
“Mobile Messaging is the key to maintaining and increasing customer engagement,” says mGage
“In a year filled with uncertainty, businesses have had to adapt the way in which they operate and as such communication and customer engagement has seen increased demand and significant change. Multiple device use has played a pivotal role in keeping businesses and consumers up to date, making mobile messaging a vital tool for the future success of any business in this new economic climate,” says Nick Millward, VP Europe at mGage… Continue reading “Mobile Messaging is the key to maintaining and increasing customer engagement,” says mGage
The unkempt workforce – Lockdown Brits shun the work suit & tie and fail to hide messy rooms on virtual work meetings
Remote working could spell the end for formal office wear, new research suggests. Two-thirds (67.2%) of Brits admit they do not change clothes to look smarter ahead of work video calls, according to new research from Cloud and Managed Services provider Maintel. Continue reading The unkempt workforce – Lockdown Brits shun the work suit & tie and fail to hide messy rooms on virtual work meetings
Jabra Evolve Series – now certified for Microsoft Teams
Jabra announces that its Evolve Series is certified for Microsoft Teams. Jabra will support existing users of its Evolve Series of products with a free and flexible upgrade to their device via a firmware update. Continue reading Jabra Evolve Series – now certified for Microsoft Teams
Amdocs Collaborates with AWS to Accelerate Telecommunications Industry’s Move to the Cloud
Amdocs, a leading provider of software and services to communications and media companies, announced a new multi-year, strategic agreement with Amazon Web Services, Inc. (AWS) to deliver integrated, cloud-native Business Support Systems (BSS) offerings for the world’s premium Communications Service Providers (CSPs). Continue reading Amdocs Collaborates with AWS to Accelerate Telecommunications Industry’s Move to the Cloud