IFS, announces it has signed a definitive agreement to purchase Axios Systems PLC, a global provider of cloud-based Enterprise Service Management (ESM) software. Continue reading IFS Acquires Axios Systems
Daily Archives: March 22, 2021
Willis Towers Watson chooses Sabio to deliver major Genesys CX cloud project
Willis Towers Watson, a leading global advisory, broking and solutions company, has selected Sabio Group to implement and support a next generation Genesys Cloud contact centre platform to support its significant customer experience operations. Continue reading Willis Towers Watson chooses Sabio to deliver major Genesys CX cloud project
Pindrop Acquires Next Caller
Pindrop, the global technology leader in identity, security, and trust for voice interactions, announces the acquisition of Next Caller Inc., the industry’s smartest enterprise-grade call verification and fraud detection technology for contact centres. Continue reading Pindrop Acquires Next Caller
Fuze Enhances the Overall Meeting Experience for Seamless Enterprise Workflows
Fuze, the leading cloud-based communications provider for the modern global enterprise, announced the expansion of its meeting experience to include one-click to join functionality across multiple providers, including Zoom, Webex, Microsoft Teams, GoogleMeet, and GoToMeeting. Continue reading Fuze Enhances the Overall Meeting Experience for Seamless Enterprise Workflows
Iain Banks, Group Vice President EMEA at TTEC wins Director of the Year Award at the “2021 Global CCA Excellence Awards”
TTEC, a leading global customer experience (CX) technology and services innovator for end-to-end digital CX solutions, announced today that Iain Banks, Group Vice President EMEA was awarded Director of the Year at the Global CCA Excellence Awards, held in a virtual ceremony. Continue reading Iain Banks, Group Vice President EMEA at TTEC wins Director of the Year Award at the “2021 Global CCA Excellence Awards”
RingCentral Acquires Security Technology to Deliver More Secure Business Communications and Video Meetings
RingCentral, a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact centre solutions, announced the acquisition of the technology and engineering team at Kindite, a developer of leading cryptographic technologies that mitigate and reduce security and privacy risks to information and applications in the cloud. Continue reading RingCentral Acquires Security Technology to Deliver More Secure Business Communications and Video Meetings