Global cloud communications platform Infobip is supporting BT’s RCS launch through the development of a visual demo flow, which is being used to showcase key benefits of RCS Business Messaging to more business customers across the UK. Continue reading Infobip works with BT to showcase benefits of RCS Business Messaging to more UK businesses
Daily Archives: March 1, 2021
Tech Mahindra and Celonis Launch Frictionless Contact Centre BPO Transformation Solution
Celonis, the global leader in Execution Management Systems (EMS) and Tech Mahindra, a leading provider of digital transformation, consulting, and business re-engineering services and solutions, have announced an expanded global partnership with the launch of the first of three new joint solutions for Business Process Outsourcing (BPO) transformation. Continue reading Tech Mahindra and Celonis Launch Frictionless Contact Centre BPO Transformation Solution
Syniverse and Twilio Announce Partnership to Accelerate Growth of Next Generation Communications Network
Syniverse, the world’s most connected company, and Twilio, the leading cloud communications platform, announced that they have entered into a partnership to accelerate the next wave of innovation in mobile communications and drive long-term growth. Continue reading Syniverse and Twilio Announce Partnership to Accelerate Growth of Next Generation Communications Network
Startek Appoints Vikash Sureka as Global Chief Financial Officer
Startek, a global provider of customer experience management solutions, announced the appointment of Vikash Sureka as Global Chief Financial Officer (CFO), effective February 25, 2021. Vikash Sureka will succeed Ramesh Kamath, who is transitioning to a new role as Senior Advisor, M&A and Strategy. Continue reading Startek Appoints Vikash Sureka as Global Chief Financial Officer
CTT Portugal Post Selects Sprinklr to Accelerate its Digital Customer Experience Strategy
Sprinklr, the Customer Experience Management (CXM) platform for modern enterprises, announced that CTT Portugal Post – a Portuguese company which operates as both the national postal service of Portugal and a commercial group with subsidiaries operating in banking, e-commerce, logistics and other services – is using Sprinklr’s AI capabilities to deliver digital customer experiences while increasing team collaboration and productivity. Continue reading CTT Portugal Post Selects Sprinklr to Accelerate its Digital Customer Experience Strategy